Cason Estates | Tech Amenity
Tech Amenity
14468
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Welcome to the new Cason Estates Tech Amenity!

 

At Cason Estates, we strive to continually improve our community by bringing you the best amenities available.

 

In partnership with Cottonwood Residential’s Tech Amenity program, we are pleased to provide you with an exclusive high-speed internet amenity.

EXCLUSIVE SERVICE, INCREDIBLE VALUE

New Tech Amenity: Our partner, Tech Amenity, will provide their service to all residents for only $60 per month. Service charges will be paid in addition to rent.
How to Enroll: Come to the management office for more information and to e-sign the Tech Amenity addendum.

 

BLAZING FAST INTERNET

Top Speeds: Each apartment will enjoy top of the line high-speed wireless and wired internet access, up to 300 Mbps download and upload speed.
Equipment: No modem or router required! Equipment is provided by Blue Rim Networks, your internet is ready when you move in.

Wi-Fi from the inside out

To successfully provide you with seamless Wi-Fi and wired internet, we will need to access each apartment home one to two times over the course of the community-wide installation. We will notify you 48 hours in advance prior to entering your apartment.

 

PROJECT TIMELINE

As the installation progresses, you will receive periodic updates via email. You can also check this site for additional updates and project milestones. We anticipate the install taking approximately 90 – 120 days.

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Project Launch
March 28
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NOW
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Install Begins
April 16
Enrollment Event
May 4
Preparing Your Home
Home Stretch
Connection Complete
June 15
  1. Project Launch: The Tech Amenity is announced!  We have a Tech Amenity support line for you to call at 888-784-6867 where you can ask questions and find out details on the install.
  2. Install Begins: You are now one step closer to faster Wi-Fi! We are now pre-wiring each building and apartment to support the new Tech Amenity. This will be the 1st entry needed into each apartment home.
  3. Enrollment Event: Let the good times roll! Come enjoy a fun event, learn more about the new service, ask questions, and get to know your Tech Amenity reps
  4. Home Strech: If we did not test and connect the ethernet ports on the initial install, we will need access at this point. This will be the 2nd and final entry needed into each apartment home.
  5. Connection Complete: Time to log on! Look out for an email with instructions for the new network. A Tech Amenity rep is available at our community to assist and answer any questions you have.

FREQUENTLY ASKED QUESTIONS

How do I sign up?

To sign up for the new Tech Amenity and take advantage of the available incentives, come to the management office to sign the Tech Amenity addendum. The charges will not begin until after your complimentary month of free service after project completion

What does the Tech Amenity service provide?

The Tech Amenity includes up to 300 Mbps wired and wireless internet.

What are my options?

Option 1.) Sign up for the new Tech Amenity and take advantage of the first free month after project completion. If you are required to pay a cancellation fee from your current provider, bring evidence of the charge to the management office and we will reimburse the cancellation fees. Contact the management office for full details.

Option 2.) Keep your existing service provider through the end of your current lease. The Tech Amenity charge is required for new leases or upon renewal for current residents. If you wait until your renewal, the monthly charge will automatically start at the beginning of the renewal period.

What if I need a direct or hardline connection?

Each apartment will have one ethernet port for direct connections at speeds up to 300 Mbps.

When will the Wi-Fi be up and running?

The installation will take 3 – 4 months. Come back to this site to check the timeline for the latest project updates.

How do I sign on to the internet once the project is complete?

If you have signed the Tech Amenity addendum, Cason Estates will provide you with instructions to create your own unique username and password. Your username and password will be linked to your personal account and will allow you to log in to the new service. You will need to sign in one time on each device with your unique username and password.

When do I need to start paying the $60 Tech Amenity charge?

The $60 Tech Amenity charge will take effect 30 days after the Tech Amenity goes live.

Is the network secure?

Yes. When you sign into your network, only devices you register with your credentials will be authenticated and authorized to use the network. Devices in your personal group will be able to communicate with each other, but no other user on the network will be able to “see” your devices.

Can I add MAC addresses for my devices?

Yes. You will go to your property’s customer portal and sign into your account using your username and password. Under the “add device” section, you will type the MAC address of the device you want to add into the space and click “add”. If you need further assistance, you will be able to visit http://support.bluerim.net or call the 24/7 Support Line at 801-478-2060 to add any MAC addresses for devices on your VLAN (Virtual Local Area Network).

Will I be able to make VoIP calls with the Tech Amenity?

Yes, you can contract a VoIP service such as Vonage, Blue RIM Networks, or any other VoIP provider, and plug the device into the provided ethernet port to connect.

6858

RESIDENTS SERVED

1028700

Feet of fiber installed